Mishandling customer data damages trust and creates legal liability. This course teaches how to collect, store, and use personal information ethically while maintaining compliance and building customer confidence.
Objectives:
- Obtain proper consent before collecting or using customer personal information
- Protect customer privacy by storing and handling data according to regulations
- Communicate clearly about how customer data will be used and who accesses it
- Handle sensitive information with care to prevent breaches and misuse
- Build customer trust through transparent, ethical data practices in operations
