Course Curriculum
Small things add up. Learn to see them.
- What microaggressions are and where they come from
- The forms they take in everyday workplace moments
- Why harm occurs regardless of intent here
- How microaggressions differ from overt discrimination
- Why intent does not determine impact at work
- The gap between what you meant and what landed
- How the same comment lands differently for different people
- What understanding impact changes about communication
- Responding when you witness a microaggression here
- How to name what happened clearly and calmly
- What to say when you experience one yourself
- When and how to address it in the moment
- Communication habits that reduce unintended harm
- Noticing and checking assumptions before acting
- What more thoughtful workplace communication sounds like
- Building better habits through small daily adjustments
- Active listening practices that strengthen inclusion
- What genuine attention looks and sounds like here
- How awareness changes the quality of daily interactions
- Building respect through consistent small actions
Outcomes
Build workplaces where subtle harm is recognised, named, and reduced. Outcomes that improve workplace respect, reduce unintentional exclusion, and build the trust that makes teams work.
Exclusionary behaviour persists because it goes unnamed. This course gives employees the language and awareness to recognise microaggressions and address them constructively rather than absorb them.
Respect is built through consistent, thoughtful behaviour. This course translates that into specific communication habits employees can apply daily, across every interaction and difference.
Most microaggressions come from unchecked assumptions. This course creates the self-awareness to catch them before causing harm and communicate in ways that include rather than exclude.
Trust across differences grows when colleagues try to understand rather than dismiss each other’s experience. This course builds the shared framework that makes that trust possible.