Small comments and actions accumulate into exclusion and harm over time. This course teaches employees to recognise subtle harmful behaviours, understand their impact, and respond constructively at work.
Objectives:
- Recognise subtle comments and actions that unintentionally offend or exclude
- Understand how intent and impact differ in workplace communication patterns
- Respond constructively when witnessing or experiencing microaggressions
- Communicate more thoughtfully to avoid creating unintended harm at work
- Practice active listening and awareness that strengthen respectful interactions
