Cultural differences in communication create misunderstandings that weaken collaboration. This course teaches how culture shapes speaking, listening, and feedback styles for smoother cross-border teamwork.
Objectives:
- Understand how culture shapes email tone, meeting style, and decision-making
- Recognise moments when cultural differences cause confusion or misreading
- Ask clarifying questions that show respect rather than create defensiveness
- Adjust communication approach based on cultural preferences and expectations
- Build stronger connections by navigating cross-cultural interactions effectively
