Disrespectful behavior damages relationships and team performance. This course teaches how to communicate considerately, handle disagreements professionally, and create positive interactions in daily work.
Objectives:
- Communicate with colleagues in ways that show consideration and respect
- Handle disagreements without personal attacks or dismissive language
- Recognise when humor, comments, or tone crosses professional boundaries
- Give feedback that addresses issues without diminishing people’s dignity
- Create positive daily interactions that strengthen workplace relationships
