Assumptions about accents and communication styles can create distance between colleagues and affect how contributions are valued. This course builds understanding across regional differences at work.
Objectives:
- Recognise how accents and communication styles affect workplace dynamics
- Avoid assumptions about capability based on tone, pace, or local phrases
- Use active listening to improve clarity across regional differences
- Respond with curiosity when communication styles differ from your own
- Build collaboration habits that work across regional backgrounds at work