When teams care about emotional wellbeing, they build stronger relationships and work more effectively together. This course teaches employees to recognise emotions at work, respond with empathy, and build supportive relationships through daily actions.
Objectives:
- Recognise how emotions affect communication, collaboration, and performance
- Respond calmly during tense moments rather than reacting defensively
- Show empathy and patience when colleagues express difficulty or stress
- Ask for help when needed and offer support to others without overstepping
- Use small daily actions that help colleagues feel valued and understood
