New managers struggle with delegation, difficult conversations, and performance management. This program builds practical skills to assign work effectively, address underperformance, and motivate diverse teams.
Objectives:
- Delegate tasks by matching complexity to team member skill and development needs
- Address underperformance directly with clear examples and improvement expectations
- Conduct difficult conversations about behavior, attitude, or missed deadlines
- Motivate through recognition, autonomy, and development opportunities not just pay
- Make decisions with incomplete information while managing team uncertainty