AI tools are increasingly used to draft emails, presentations, and written content at work, which can affect tone and clarity if not reviewed carefully. This course helps employees use AI while keeping messages accurate and human-led.
- Understand how AI is influencing written and spoken communication at work
- Use AI to draft and refine messages while preserving intent and context
- Review AI-generated content for tone, clarity, accuracy, and suitability
- Recognise situations where AI use may increase the risk of miscommunication
- Maintain human ownership and accountability for workplace communication
