Crises create confusion and fractured communication that weaken team response. This course teaches how to coordinate quickly, share information clearly, and maintain trust under pressure and uncertainty.
Objectives:
- Share critical information quickly and accurately across teams under pressure
- Make collective decisions efficiently despite incomplete information
- Use listening, transparency, and empathy to stabilize teams during disruption
- Manage tension and prevent blame when mistakes happen in fast-moving situations
- Keep morale steady by maintaining clear communication and calm leadership
