Coaching conversations can be shaped by assumptions about performance, potential, or behaviour without managers realising it. This course helps spot bias and use simple structures to keep development discussions evidence based.
Objectives:
- Recognise common biases that can influence coaching conversations
- Understand how bias affects feedback, development, and opportunity allocation
- Use structured coaching approaches to reduce personal subjectivity
- Ask neutral, evidence-based questions that focus on behaviour and outcomes
- Support fair, consistent coaching decisions across team members
