There’s a new generation taking to the workforce. Gen Z, born between the late 1990s and early 2010s, is bringing in fresh expectations, questions, and clarity that many organisations are still learning to navigate.
This isn’t just about trends, it’s about values. Raised in a world shaped by climate anxiety, social justice movements, remote learning, and economic volatility, Gen Z isn’t content with surviving at work. They want meaning, safety, and workplaces where their worldview shapes the kind of world they aspire to live in.
Digital, not disconnected
Yes, Gen Z is tech-savvy. Used to constant connectivity, they only know a world with smartphones. But what sets them apart isn’t just their comfort with digital tools – they anticipate a seamless experience with workplace technology.
They don’t stick to systems “just because.” They’re quick to suggest tools that improve collaboration or productivity and aren’t afraid to question workflows that feel inefficient.
That doesn’t mean they’re distant. In fact, they care deeply about their work. However, they seek digital communication that is clear, efficient, and respectful of their time and energy. If technology helps them work smarter and more meaningfully, they’re all in.
Purpose over pay
This generation demonstrates a strong sense of empathy and care. And they want their work to mean something.
Gen Z is shown to research a company’s values (Forbes 2024), social impact, and internal culture before even applying. They look beyond statements to see how values are lived. An organisation might be highly regarded, but if its leadership lacks diversity or its practices feel inefficient, Gen Z will notice.
We’ve heard this echoed in workshops: younger employees are asking bolder questions. Why is there no menstrual leave? Who’s in the room when decisions are made?
These aren’t complaints, they’re accountability. Gen Z is pushing organisations to walk the talk, and want to build careers rooted in values.
Psychological safety is a must
For Gen Z, a workplace without psychological safety isn’t just uncomfortable, it’s unworkable.
They want to be in spaces where they can ask questions, share feedback without fear, and speak up without being labelled “difficult.” This is about wanting a workplace that values their employees. According to a McKinsey survey, 89% of employees say that psychological safety impacts their workplace.
Mental health is part of the conversation from day one. Burnout, stress, and anxiety aren’t things to be hidden. Gen Z is more open about these realities, and this expectation extends to their workplaces.
At Serein, we know psychological safety isn’t a buzzword; it’s the foundation of trust. Companies that ignore this are missing an opportunity to truly evolve.
Redefining professionalism
Gen Z is quietly, consistently challenging ideas of professionalism, and they’re not doing it for the rebellion. They’re doing it for authenticity.
Whether it’s gender-neutral language, neurodivergent communication styles, or cultural expression, Gen Z believes that how someone looks or speaks should never define how seriously they’re taken.
To them, professionalism is about mutual respect. It’s about bringing your full self to work and being judged by your contribution, not your conformity.Right now, Gen Z is asking us to be more honest and more intentional. Contact us at hello@serein.com to know more about generational inclusion at work.