Microaggressions are small comments or actions that can have a big impact. This course helps employees recognise subtle behaviours that may unintentionally offend or exclude others. Learners explore real workplace examples, from everyday conversations to feedback sessions, and learn how to respond constructively when they witness or experience them. The training also covers how intent and impact differ, helping teams communicate more thoughtfully. By practising active listening, empathy, and awareness, employees create more respectful and inclusive interactions that strengthen collaboration and trust across teams.