Frontline employees often work in fast-paced, high-pressure settings where stress can build up quickly. This course helps managers and supervisors understand the daily realities of frontline roles and how to support mental well-being in simple, practical ways. Learners identify early signs of exhaustion, frustration, or burnout and learn how to respond with empathy and action. The course includes easy-to-use tools for checking in, encouraging rest, and recognising effort. By building supportive habits into everyday routines, leaders help frontline staff feel cared for, motivated, and better equipped to handle challenges.