Psychological safety allows teams to share ideas, raise concerns, and admit mistakes without fear of blame or embarrassment. This course helps learners understand how small behaviours like listening with attention, reacting calmly, or asking open questions can build or weaken trust. Participants explore real examples of how silence, defensiveness, or dismissive feedback can limit creativity and teamwork. They also learn to recognise early signs of fear or disengagement in teams and use empathy to respond with support. By practising clear communication, appreciation, and accountability, learners create a climate where people feel secure to take risks, speak honestly, and contribute fully.