Mistakes are an unavoidable part of work, but the way people respond to them defines growth and trust. This course helps employees and managers handle errors with honesty, responsibility, and composure. Learners explore how to acknowledge mistakes, communicate openly with others, and focus on practical solutions instead of blame. The course also highlights how to rebuild confidence after setbacks, manage pressure, and support teammates who are struggling. Through simple, real-life examples, participants learn how to stay calm, reflect, and move forward positively. By developing these habits, they build stronger resilience and a healthier team culture where learning is valued.