How people feel at work shapes how they communicate, collaborate, and perform. This course helps employees understand the role of emotions in creating a respectful and supportive workplace. Learners explore how empathy, patience, and awareness of others’ feelings can improve teamwork and reduce misunderstandings. They practise ways to respond calmly during tense moments, ask for help when needed, and offer support to others. The course also highlights small daily actions that help people feel valued and understood. When teams care about emotional wellbeing, they build stronger relationships and work more effectively together.