Working with people from different cultures can sometimes lead to misunderstandings or tension. This course helps leaders handle conflict calmly, fairly, and with cultural awareness. Learners explore how differences in tone, hierarchy, or communication styles can affect how people express disagreement or give feedback. Real examples show what can go wrong when intentions are misunderstood and how small changes in approach can make a big difference. The course provides practical tools to listen carefully, respond respectfully, and guide teams toward shared solutions. By building understanding and patience, leaders can turn conflict into collaboration and strengthen global relationships.