Many people struggle to share their views or say no without feeling uncomfortable. This course helps employees find the right balance between confidence and respect in everyday communication. Learners discover how to express their needs clearly, give and receive feedback constructively, and respond to disagreement without tension. Through relatable examples and guided practice, they learn to use assertive language, stay calm under pressure, and listen with intention. The course highlights how self-awareness and empathy strengthen communication, helping teams work with clarity and trust.