PoSH

Aggregators like Ola bear responsibility under PoSH 2013 to ensure safety mechanisms extend to their platform workers, despite operational complexities.

Anonymous complaints can be filed under PoSH, but inquiries may be limited if anonymity prevents gathering essential evidence or responses.

HR must secure evidence and ensure safety, then begin an impartial process without bias, while maintaining confidentiality throughout the investigation.

The “right” external member brings legal/HR expertise, impartiality, trauma-informed awareness & commitment to PoSH principles beyond tokenism.

PoSH inquiries can proceed ex-parte if respondents refuse participation, but committees must still examine all evidence fairly before ruling.

Extending PoSH compliance to India’s vast informal sector requires tailored awareness, accessible reporting & community-led safety initiatives.